Shipping + Returns
Shipping Policy
All orders ship from our studio in Los Angeles, CA.
U.S. shipping is $6, or free on orders $50 USD and up. Once your cart reaches $50, free ground shipping will automatically appear at checkout.
Orders typically arrive within 5–8 business days once shipped. Please make sure your order is shipping to a secure location.
We aim to ship all orders within 48 hours, excluding weekends and holidays. If you need your order sooner, DM us on Instagram or email hello@shoplineleader.com and we’ll help find the best shipping option for your timeline. For 1–2 day shipping requests, please reach out before placing your order so we can try to accommodate.
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Order Status
You’ll receive a shipping confirmation email with tracking once your order ships.
If anything is missing or incorrect, please contact us within 7 days of delivery.
Because carriers mark packages as delivered, we’re unable to refund or replace orders once tracking shows delivery confirmation. Please ship to a secure location.
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International Orders
We’re not shipping internationally just yet, but hope to soon. Thanks for your patience!
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Return Policy
If you need to make a return, email hello@shoplineleader.com with your order number and reason for return.
Returns must be requested within 14 days of delivery and postmarked within 10 days once your return label is issued.
Items must be unused, unworn, unwashed, and returned with original packaging/tags. They must be clean and free of stains, odors, pet hair, or damage. Please check fit before washing — we cannot accept returns on washed items.
A return shipping fee will be deducted from your refund to cover the cost of the return label.
Please allow up to two weeks for your return to be processed once received, and 1–3 business days for refunds to return to your original form of payment.
We do not offer exchanges. Sale items are final sale.